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Bill was amazing! We have an investment property in Toledo, OH and don't live in the area. Bill was so easy to work with and efficient. Bill gave us a sense of ease that he'd make it to the property, do a thorough report and send back promptly, which he did. He was flexible around our tenants schedule, kind and considerate. He's familiar with the area and I'd recommend and use Altermatt Appraisal Services again.